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    <pubDate>Mon, 03 Oct 2011 04:31:00 -0500</pubDate>
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      <title>KASIKORNBANK Selects KIVA Group’s Respect 7™ unified Teller Application</title>
      <description><![CDATA[Working with IE-Solutions, KIVA’s partner located in Bangkok, KBank will implement KIVA’s unified Teller solution in more than 800 branches across Thailand as the foundation for providing its customers with convenient service and an exceptional experience with each teller interaction. ]]></description>
      <link>tl_files/documents/press-releases/FINAL Kasikorn Bank-KIVA Release 10-3-11.pdf</link>
      <pubDate>Mon, 03 Oct 2011 04:31:00 -0500</pubDate>
      <guid>tl_files/documents/press-releases/FINAL Kasikorn Bank-KIVA Release 10-3-11.pdf</guid>
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      <title>AnyHour Solutions Deploys KIVA Group’s Software</title>
      <description><![CDATA[KIVA Group, Inc. and AnyHour Solutions announced today a strategic partnership that augments the full-service, outsourced call center support AnyHour provides banks and credit unions across the country. The company has implemented KIVA’s Respect™ 7 unified Contact Center solution to more seamlessly and “transparently” serve as an extension of its clients’ call center teams, delivering a satisfying and memorable experience for their customers and members with each interaction—around the clock.]]></description>
      <link>tl_files/documents/AnyHour-Solutions-Deploys-KIVA-Groups-uCC-Software-9-6-11.pdf</link>
      <pubDate>Tue, 06 Sep 2011 09:40:00 -0500</pubDate>
      <guid>tl_files/documents/AnyHour-Solutions-Deploys-KIVA-Groups-uCC-Software-9-6-11.pdf</guid>
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      <title>SSFCU Utilizes KIVA Group’s unified Teller System to Enhance Members’ Experience</title>
      <description><![CDATA[KIVA Group, Inc. announced today that <a href="https://www.ssfcu.org/en-us/Pages/default.aspx" target="_blank">Security Service Federal Credit Union (SSFCU)</a> is relying on the Company’s technology as the foundation for providing its 785,000 members with convenient service and an exceptional experience at the teller line.]]></description>
      <link>http://www.kivagroup.com/tl_files/documents/press-releases/KIVA-SSFCU uT Deployment Release 1-10-11.pdf</link>
      <pubDate>Mon, 10 Jan 2011 12:48:00 -0500</pubDate>
      <guid>http://www.kivagroup.com/tl_files/documents/press-releases/KIVA-SSFCU uT Deployment Release 1-10-11.pdf</guid>
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      <title>KIVA Group and MeridianLink Partner to Help Financial Institutions Drive Sales and Enhance Service</title>
      <description><![CDATA[KIVA Group, Inc., a provider of unified customer interaction and experience management software, and MeridianLink, developer of the industry's first multi-channel account opening and loan origination platform, announced today an integration partnership. ]]></description>
      <link>http://www.kivagroup.com/tl_files/documents/press-releases/KIVA-MeridianLink Integration Partnership Announcement 9-16-10.pdf</link>
      <pubDate>Thu, 16 Sep 2010 06:54:00 -0500</pubDate>
      <guid>http://www.kivagroup.com/tl_files/documents/press-releases/KIVA-MeridianLink Integration Partnership Announcement 9-16-10.pdf</guid>
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      <title>VSoft and KIVA Group Announce Integration Partnership</title>
      <description><![CDATA[VSoft Corporation, an information and technology provider of process improvement solutions, and KIVA Group, Inc., a provider of unified customer interaction and experience management software, announced today an integration partnership that will help community institutions better automate teller processes and break down information silos to improve service at all customer touch points.  ]]></description>
      <link>http://www.kivagroup.com/tl_files/documents/press-releases/KIVA-VSoft Integration Partnership Announcement 8-4-10-3.pdf</link>
      <pubDate>Wed, 04 Aug 2010 08:46:00 -0500</pubDate>
      <guid>http://www.kivagroup.com/tl_files/documents/press-releases/KIVA-VSoft Integration Partnership Announcement 8-4-10-3.pdf</guid>
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      <title>First American Bank Relies on KIVA Group’s Software to Create an Exceptional Experience for Customers with Each Interaction</title>
      <description><![CDATA[KIVA Group, Inc. announced today that First American Bank, an Illinois-based institution with $2.5 billion in assets, is utilizing the Respect™ Contact Center software as the foundation of its technology strategy for quickly responding to customer requests and providing well-informed service. ]]></description>
      <link>http://www.kivagroup.com/tl_files/documents/press-releases/KIVA-FAB uCC Deployment Release 6-8-10.pdf</link>
      <pubDate>Tue, 08 Jun 2010 09:18:00 -0500</pubDate>
      <guid>http://www.kivagroup.com/tl_files/documents/press-releases/KIVA-FAB uCC Deployment Release 6-8-10.pdf</guid>
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      <title>Altitude Software and KIVA Group Deliver on Shared Vision of Multi-channel Integration for Enabling Financial Services CRM</title>
      <description><![CDATA[Global contact center solutions vendor Altitude Software and KIVA Group, Inc. announced today a tightly integrated solution that enables community and regional financial institutions to successfully execute a unified multi-channel strategy for transaction processing, service delivery and customer relationship management (CRM).  ]]></description>
      <link>http://www.kivagroup.com/tl_files/documents/press-releases/KIVA-Altitude Partnership Release 1-19-10.pdf</link>
      <pubDate>Tue, 19 Jan 2010 07:00:00 -0500</pubDate>
      <guid>http://www.kivagroup.com/tl_files/documents/press-releases/KIVA-Altitude Partnership Release 1-19-10.pdf</guid>
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      <title>KIVA Group Delivers on Promise of CRM for Community Financial Institutions</title>
      <description><![CDATA[KIVA Group, Inc. announced today that mid-tier and community financial institutions striving to provide consistent, personalized service across the enterprise have an attractive, more affordable option for integrating and optimizing their multiple delivery channels. Institutions still grappling with manual processes and information silos as well as those fed up with channel optimization projects that overpromise and under deliver, need look no further than KIVA’s Respect™ 7 software suite. KIVA’s solutions give institutions a highly automated approach to selling, servicing and developing loyal relationships with their customers and members.]]></description>
      <link>http://www.kivagroup.com/tl_files/documents/press-releases/KIVA Delivers on Promise of CRM for Financial Institutions 1-5-10.pdf</link>
      <pubDate>Tue, 05 Jan 2010 04:00:00 -0500</pubDate>
      <guid>http://www.kivagroup.com/tl_files/documents/press-releases/KIVA Delivers on Promise of CRM for Financial Institutions 1-5-10.pdf</guid>
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