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Technology Partners

KIVA works with leading technology providers to offer the most comprehensive solutions, specifically designed for the financial services industry. Our extensive experience in this industry, along with our industry-specific baseline solutions provide our customers with effective project implementation and integration.

Global Technology Partners is a joint venture company that develops and markets customer service solutions for Financial Institutions worldwide.  Our software based offerings provide a single integrated solution for the consistent delivery of quality service across all customer touchpoints, including branch, call center, IVR, email and web.

Altitude Software is a global leader in Call Center automation and unified Contact solutions. Altitude has a legacy of open technology development focused on providing superior ROI for its customers. Building on the open technology tools provided by Altitude, KIVA develops multi-channel contact applications for managing interactions with customers. www.altitude.com

NSS Corp. develops and supports retail delivery applications to financial institutions in the USA. KIVA incorporates NSS technology for Sales Tracking and Sales Incentive management into Customer/Member service solutions to enhance the sales and cross selling requirements. www.nsscorp.com

IBM is a recognized world leader in providing hardware and software solutions and supplying universal access products that allow your customers to interact with your company through personal assistance or self-service, whether over the phone, through the Internet or by other electronic means.  KIVA is an IBM Business Partner, and uses IBM‘s database (Informix and DB2) and branch automation (Consumer Transaction-CT) products in our solutions.  www.ibm.com

Globalsys provides specialized system integration services for the financial services industry, focused on data mining, CRM and RFID solutions. www.globalsys.com.br

FaRo Consultores focuses on helping Latin American customers to select and implement cross-industry Information Technology (IT) Solutions. Its Banking Division helps regional financial institutions to build and integrate Retail Delivery solutions. Their products and services use "World Class Methodologies, Tools and Applications" to create customized and integrated solutions across all touch points, focusing on customer‘s specific requirements.www.faroconsult.com.ar

Microsoft provides the most widely used operating system for desktop computing in addition to their popular SQL server for information management. www.microsoft.com

Dialogic Corporation is the leader in open, high-performance, standards-based telecommunications and computer www.dialogic.com

Lotus Notes is an integrated, Web environment that provides users with quicker access to, and better management of, many types of information across the enterprise. The KIVA Teamwork solution is built using the power of Lotus Notes. www.lotus.com

Avaya, Nortel, Alcatel, Phillips, Siemens, and Ericsson are the leading suppliers of telecommunication switches which widely support our CTI solutions.

Oracle is the world‘s leading supplier of software for information management and the world‘s second largest software company, Oracle provides the database foundations upon which KIVA‘s solutions are often built. www.oracle.com

 


KIVA Group, Inc.
Corporate Office
40 South River Road, Unit 57, Bedford NH 03110
Bedford, NH 03110
Tel. (603) 641-5482 - Fax: (603) 647-5396
E-mail: info@kivagroup.com
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