Teller Wrapper

Tellers have the most customer face time, so empower them as the front line in your referral and prospecting strategy. The KIVA RespectTM Teller Wrapper module “wraps” around your institution’s existing teller and Web applications—without disrupting them—to create a single sales and service desktop.

The RespectTM Teller Wrapper presents all of the key information (i.e. customer profiles, sales and service messages, referrals, individual performance tracking, etc.) your tellers need to operate with greater efficiency, provide highly personalized service and present intelligent offers within the natural flow of service.

  • Simplify Navigation
  • Speed Information Access
  • Effortlessly Capture Referrals at the Teller Line
  • Automatically Route Referrals to CSRs, MSRs and the Back-Office
  • Track Teller Sales Performance