"Unlike many other financial institutions, we pay incentives based on the quality of sales as well as cross-selling ratios. We utilize specific calculations to determine employees’ incentive pay-outs based on values we assign to each product and service. KIVA Group stands alone amongst market players in its ability to accommodate our unique requirements. We never thought we would find such a perfect sales tracking product; KIVA has given us a powerful platform. When I realized the value of the KIVA dashboards alone, early in our pilot stage, I decided to roll the system out enterprise-wide four months sooner than planned. The dashboards are a tool for actually driving sales success as much as for measuring and tracking performance."

Haigohe Miller, Vice President, One Nevada Credit Union